Questions employers actually ask.
Cost, liability, privacy, implementation and the exit. If it isn’t here, ask us and we’ll answer in writing.

What is Upgrades Health?
The programA clinical GLP-1 weight-care benefit for employers, with no service fee. Weight management GLP-1s move out of your carrier's pharmacy benefit and into an employer directed program with one fixed monthly price per member, no service fee, and a licensed clinician on every prescription.
What medication do members get?
The programCompounded semaglutide or tirzepatide, prescribed by licensed U.S. clinicians and prepared for each member by state-licensed U.S. 503A pharmacies with documented sourcing. Compounded medications are not FDA-approved.
Where do the medications come from?
The programState-licensed U.S. 503A pharmacies, compounding for each individual member with documented sourcing. No research chemicals, no marketplace sourcing. That is a floor, not a preference.
How is pricing structured?
CostOne fixed monthly price per member, the same at every dose, with no service, admin or setup fee. You pay only for the medication you choose to cover. Member plans start at $149 a month.
Who decides what employees pay?
CostYou do. You set the contribution, and most employers choose low or zero cost at the point of sale.
Can you tell me what we'll save?
CostOur ROI calculator gives an illustrative estimate from published figures. Your real numbers depend on your current arrangement, so bring your pharmacy report to the first conversation and we'll put both structures side by side, in writing.
Who makes the medical decisions?
ClinicalLicensed clinicians inside the program. They evaluate each member before any prescription, manage dosing, and run scheduled monitoring for as long as therapy continues. The program is willing to say no.
What's my liability as the employer?
ClinicalYou're offering a benefit, not practicing medicine or sourcing medication. Clinical accountability sits with the program under contract, with indemnification language you can read before signing.
Will we see which employees use the benefit?
PrivacyNo. Employers see program level reporting only. Individual health information stays between the member and the clinical team.
How long does implementation take?
ImplementationMost launches run 45 to 60 days from signature to first fill, handled by us. Your team approves contribution design and employee messaging.
Do we have to wait for open enrollment?
ImplementationNo. The carve out is a plan design change your carrier processes at renewal or midyear, depending on the contract.
What's the term, and can we leave?
ContractA twelve month initial term with no early termination penalty. Offboarding includes planned continuity of care for members mid therapy.
Do you work through brokers?
BrokersYes. We sell through benefits brokers and prefer yours involved. We deliver sourcing documentation, the clinical protocol summary, and contract terms in writing before anyone signs.
Which states are you available in?
AvailabilityAvailability depends on plan design and applicable state law. Ask us about your locations in the first conversation.
See the program before your renewal does the deciding.
Thirty minutes, your broker welcome in the room. Bring your current pharmacy numbers and we’ll show you exactly where the program fits.
- Pricing structure in writing, before you sign
- Clinical protocol summary and sourcing documentation
- Contract terms, including the exit
